Shipping policy

At Wild Stitch & Chapters, we strive to process and ship your orders as quickly as possible. Please review the following shipping timelines and policies before placing your order.

Processing & Turnaround Times

• Ready to Ship (RTS) Orders: Processed and shipped within 1-2 business days, unless otherwise noted.

• Custom Orders: Have a 28 day turnaround time (TAT), excluding weekends and holidays. This does not include shipping time.

• If you need an order by a specific date, please contact us before purchasing or select the Rush My Order option at checkout.

Shipping Methods & Transit Times

• Shipping transit times vary based on the selected shipping method and the carrier’s processing. Once your order has been shipped, we are not responsible for carrier delays.

• You will receive tracking information via email once your order has shipped.

Lost, Stolen, or Damaged Packages

• We highly recommend adding Route Package Protection at checkout to ensure coverage for lost, stolen, or damaged packages.

• If Route protection is not added, all claims must be filed directly with USPS. Wild Stitch & Chapters is not responsible for packages once they are in USPS possession.